Terms & Conditions
By accessing or purchasing from GemForHer, you agree to the following Terms & Conditions.
1. Product Information
We strive to display product images and descriptions accurately. However, slight variations in colour, finish, or appearance may occur due to photography, lighting, or screen settings.
2. Orders
• All orders are subject to acceptance and availability.
• GemForHer reserves the right to cancel any order due to stock availability, pricing errors, or suspected fraudulent activity.
3. Pricing
Prices are subject to change without prior notice.
4. Shipping
• We offer Worldwide Shipping.
• Orders are usually dispatched within the stated processing time.
• Estimated delivery period is 4–7 working days within normal service areas. International delivery times may vary depending on destination and customs clearance.
• Shipping timelines are estimates and may be affected by weather, customs, public holidays, or unforeseen logistics delays.
5. Logistics Partners
Our orders are shipped through trusted logistics partners including:
• DTDC
• Aramex
• India Post
• Other authorized courier partners as required
6. Replacement Policy
Replacement requests will only be considered if:
• The product is damaged during transit.
• The wrong product has been delivered.
• A continuous, unedited unboxing video clearly showing the sealed package being opened from the beginning is provided.
Without an unboxing video, replacement requests cannot be processed.
GemForHer reserves the right to inspect the evidence before approving any replacement.
7. No Refund Policy
All purchases made through GemForHer are final.
• No Refund
• No Exchange
Please review product details carefully before placing your order.
8. Cancellation
Orders can only be cancelled before dispatch. Once shipped, cancellation requests will not be accepted.
9. Delivery Delays
GemForHer is not liable for delays caused by courier companies, customs authorities, natural disasters, strikes, or other circumstances beyond our control.
10. Customer Responsibilities
Customers are responsible for providing accurate:
• Name
• Shipping Address
• Contact Number
• Email Address
Additional shipping charges resulting from incorrect address information will be borne by the customer.
11. Intellectual Property
All content on the GemForHer website, including product images, logos, designs, text, graphics, and branding, is the exclusive property of GemForHer and may not be copied or used without written permission.
12. Limitation of Liability
GemForHer’s liability shall be limited to the value of the purchased product. We shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Kerala, India.
14. Contact Us
For any questions regarding your order, Privacy Policy, or Terms & Conditions, please contact us through the contact information provided on our website.
Quick Policy Summary (for your website footer)
Worldwide Shipping Available
Delivery within 4–7 Working Days
No Refund
No Exchange
Unboxing Video Mandatory for Replacement Claims
Secure Online Payments Trusted Shipping Partners: DTDC, Aramex, India Post & Other Authorized Couriers
This version is suitable for a professional jewellery e-commerce website and covers the key policies customers generally expect before making a purchase.